Privacy Policy
To guarantee the security of your data and maximum confidentiality, we inform you that we treat the information you provide to us in an absolutely confidential manner under the provisions of the General Data Protection Regulation (GDPR) and in accordance with our internal security policies and procedures. and confidentiality and we do not share your data with third parties for commercial or other purposes.
In legal terms, "personal data" means any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person, meaning that protection does not cover data relating to legal persons.
By making a purchase on the website and/or subscribing to a newsletter, you are giving your personal, voluntary, conscious and express consent for Casa Angola to use your personal data for the purposes you indicate.
By continuing to use the casaangola.pt website, you agree to our privacy policy. By providing your personal data, you are authorizing the collection, use and disclosure of the same in accordance with the rules defined here.
These conditions are intended for consumers and residents in Portugal, Madeira and the Azores.
1. Responsible for data
1.1. This website and corresponding privacy policy are managed by:
· Company: Casa Angola Internacional - Importação e Exportação S.A
· Headquarters: Estr. Nacional 107 km 10 - Moreira, 4470-628 Maia, Porto
· NIF: 501 567 798
· Email: info@cai-sa.pt
· Contact: +351 229 371 833
2. Collection and processing of personal data
2.1. The personal data collected and processed by Casa Angola are only those that the user voluntarily, expressly and unequivocally enters into the forms on this website.
2.2.The data collected are: name, address, cell phone, email, tax identification number, personal identification number, payment information (bank account) and conditions for credit analysis.
3. Purpose of processing personal data
3.1. Personal data is collected and processed by Casa Angola for the purposes of:
3.1.1. Contract execution
3.1.2. Management of registration as a user on the website
3.1.3. Carrying out management and improvement of the loyalty program,
3.1.4. Sending direct marketing communications (sending marketing and advertising communications relating to the company's products, such as, for example, newsletters, news about events to be organized, promotion of new products and services, special campaigns)
3.1.5. Support and customer support
3.1.6. Adoption of security measures for people and goods
3.2. Casa Angola seeks to maintain the relationship with the user and provide them with the appropriate benefits, information and relevant content related to our brand. The data will only be processed for these specific, explicit and legitimate purposes, and will not be further processed in a manner incompatible with these. The data collected and processed are adequate, relevant and not excessive in relation to these purposes.
3.3. However, personal data may also be used for other processing operations within the limits of such applications. In particular, personal data may be processed for the following purposes:
A) when you make a purchase on this site, we collect personal data on the purchase form, solely for the purpose of selling, sorting and transporting the products you have ordered: name, tax identification number, e-mail address, delivery address, telephone number, payment information (bank account) and conditions for credit analysis.
B) when you request customer support assistance, we collect personal data only for the purpose of providing you with customer support services that are relevant to this site and to offer you the assistance you have requested: first and last name, e-mail address, cell phone number;
C) when you register, we collect personal data in order to simplify the preparation of future orders: name, tax identification number, e-mail address, delivery address, telephone number, technical data (IP addresses, geographic information), transaction and purchase information (order number and item), user-generated data and e-commerce purchase/activities, payment information (bank account)
D) when you subscribe to the newsletter, we collect your email address in order to offer you this service;
E) when you browse our website, we collect cookies. Cookies are small pieces of data that are stored on your computer through your browser, retaining only information related to your preferences and not information that identifies you. Depending on your management of cookies on our website and your interaction with us, we use some information collected by cookies to ensure proper functioning on the website, highlighting the proper display of content, remembering the cart, remembering registration, adjusting the screen resolution, to improve our offers, among others. For more information, see our cookie policy http://novocasaangola.plako.net/cookies.
F) when you browse our website and subsequently visit platforms where there is an advertising format (social networks, google and other partners of these networks) you may be impacted by advertisements from our brand. We will also use the data to reach new potential users who may be interested in our products.
4. User rights
4.1 To exercise the right to access, rectify, forget, restrict, oppose and portability of personal data, the user can send a written communication to the following email address: info@cai-sa.pt.
4.2. Your requests will be treated with special care in order to guarantee the effectiveness of your rights. You may be asked to provide proof of your identity to ensure that personal data is shared only with the data subject. You should be aware that in certain cases (e.g. due to legal requirements) your request cannot be fulfilled immediately. In any case, you will be informed of the measures taken to this end within one month of the request being made.
5. Security
5.1 Specific security measures will be taken to prevent data loss, illegal use, misuse and unauthorized access.
6. Sharing data with third parties
6.1 Casa Angola may transfer personal data to subcontractors and third parties who provide support:
- Banking and financial institutions
- Fraud prevention organizations
- Technology and IT service providers
- Providers and collaborators of logistics, transportation and delivery services
- Providers of services related to marketing and advertising.
7. Data retention period
7.1. The period of time for which data is stored and retained varies according to the purpose for which the information is processed, but is always the minimum time necessary. In fact, there are legal requirements that oblige data to be kept for a minimum period of time. Therefore, and whenever there is no specific legal requirement, the data will only be stored and kept for the minimum period necessary for the purposes for which it was collected or subsequently processed, or for the period of time authorized by the National Data Protection Commission, after which it will be deleted.
8. Questions and clarifications:
8.1. If you have any questions regarding the processing of your personal data, please contact Casa Angola on +351 229 371 833 or by email at info@cai-sa.pt.
9. Right to complain
9.1 The Data Subject also has the right to submit a complaint to the National Data Protection Commission (geral@cnpd.pt) if they consider that their personal data is not properly processed or that their rights are not respected.
10. Changes to the Privacy Policy
10.1 Casa Angola reserves the right to modify its Privacy Policy whenever it deems it appropriate and pertinent. In this case, the data subject will be notified via email.
